Introducing VITA AI: Bringing Intelligence to Corporate Accommodation

At AltoVita, our mission has always been to deliver an elevated living experience in every carefully curated AltoVita home no matter where a guest lands.

What sets AltoVita apart is its DNA: Speed, Transparency, and Agility 

These core values empower us to innovate and adapt faster than anyone else in the industry. Inspired by insights from business travel and global mobility managers, AltoVita responded swiftly with powerful integrations designed to address key pain points and deliver real value.

The initial concept was presented during the Design Thinking Week and the WERC workshop at the Microsoft offices in Seattle in April. Response from industry leaders was overwhelmingly positive, and the feedback we received not only validated our vision but inspired us to take VITA AI to the next level, with unprecedented speed. Over the next couple of months, we made remarkable progress, with the latest versions of VITA AI being showcased at our Smart, Safe, and Sustainable Summit in London last month.

Why We Built VITA AI

As a company at the forefront of technology, we saw an opportunity to leverage the latest AI advancements to amplify our team’s capabilities, optimise internal operations, and create even greater value for our clients. VITA AI was designed not only to enhance product usability and streamline workflows but also to empower travel and mobility professionals with smarter, faster, and more seamless experiences.

During our Summit panel discussion Rewriting the Rules: Disrupting Temporary Housing with Data & AI to Improve Employee Experience, hosted by our Senior Client Development Manager, Apurva Poddar, global mobility leaders from NBCUniversal, Stripe and Squarepoint Capital shared their biggest pain points and their vision for how AI could transform the industry. Some examples of where AI could deliver the greatest impact included:  

• Automating routine administrative tasks to reduce manual workload
• Updating property availability
• Streamlining operations to free up teams for higher-value, client-facing activities
• Providing instant client and employee support to answer simple questions

These insights reflect the broader sentiment we’ve consistently heard in conversations with clients across the industry over the past year and reinforce that VITA AI delivers what the market needs. 

How AltoVita is Putting AI to Work

So how is AltoVita responding? 

During the Summit, our Director of Engineering, Anton Reid, unveiled a suite of AI-powered innovations designed to address these very challenges. In an impressive live demo, Anton showcased how AltoVita has been embedding AI into both our internal operations and our product suite: 

• Agentic AI: Accelerating product development and boosting automation across the board
• VITA AI: A fully integrated AI engine designed to seamlessly connect with clients’ existing workflows
• Outlook & Teams apps: Enabling clients to submit and manage booking requests directly within the tools they already use dailyThrough our internal adoption of AI, we’ve already achieved 20-30% efficiency gains and we’re hoping to empower clients to do the same, with VITA AI. 

Introducing VITA AI: More Than a Virtual AI Assistant

So what is VITA AI? 

VITA AI is a smart, secure, and proactive AI Agent designed to transform the way travel, relocation and mobility managers engage with the corporate accommodation process.

It streamlines accommodation booking requests, making the process faster and hassle-free, while also ensuring that all necessary information is captured upfront, to help our customer success team build a curated shortlist of accommodation options. 

Whether you’re a relocation consultant handling multiple requests, an HR leader supporting international assignees, or a business traveler with urgent housing needs, VITA AI provides a frictionless, conversational interface to initiate and manage accommodation requests in real-time.

How VITA AI works

VITA AI understands natural language, meaning you can simply talk to her the same way you'd write an email or Teams message. 

• Submitting a travel request? Simply copy and paste details from a colleague or client, and VITA AI will intelligently extract all the relevant information.
• Missing key details? VITA AI will ask the right follow-up questions, guiding you conversationally to complete the request with ease.
• Need after-hours support? VITA AI is available 24/7 to assist with requests, securely and intuitively.

Behind the scenes, VITA AI powers a seamless handover to our expert human teams, who step in to curate the best available options. 

And that’s not all!

We’ve built VITA AI to connect with other AI agents via the Model Context Protocol (MCP). This architectural design ensures that VITA AI can be effortlessly embedded anywhere, be it our web app, Outlook or Teams apps, or even on mobile devices. This way, VITA AI can seamlessly integrate into the tools you already use, offering a truly cross-platform experience.

Enterprise-Grade Security from Day One 

We know that working with the world’s leading organizations demands world-class security. Our commitment to compliance, data integrity, and transparency is non-negotiable. That’s why VITA AI is built with privacy and protection at the core.

• Private Large Language Model (LLM) Instances: Unlike public-facing AI tools, VITA AI runs on secure, private instances of LLMs. This means your data never leaves our controlled environment, and we retain full control over what’s processed, stored, and remembered.
• ISO 27001 Certified: AltoVita is proudly certified to the international gold standard for information security.
• SOC 2 in Progress: We’re actively progressing through our SOC 2 Type II certification, further strengthening our position as a trusted, enterprise-ready partner.
  
  

Human Led, Tech Enabled

We believe that technology should empower, not replace, the human touch.

An important part of our panel on Data and AI was the role that humans will play in the future of the industry. The general consensus was that while AI is highly effective at automating repetitive tasks and offering instant, 24/7 support for simple queries, travel and global mobility are inherently human-centric domains where trust, empathy, and emotional understanding remain essential.

VITA AI isn’t about removing people from the process. It’s about augmenting human intelligence, accelerating response times, and giving travel and mobility professionals smarter tools to deliver exceptional employee experiences.

Let VITA AI Handle It

We’re proud to be pioneering the future of corporate accommodation with our clients and partners. If you’re ready to discover how VITA AI can power your mobility program or streamline your travel workflows, get in touch and let VITA AI handle it.