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Why Sprout Adopted AltoVita to Enhance the Relocation Experience

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About Sprout

Relocation management company Sprout was founded in 2022. Based in Canada but operating globally, it helps large companies and their employees navigate their end-to-end relocation journey, or in their own words “from the seed of an idea to sprouting up in a new location, and life beyond.” 

The Challenge

 

Sprout’s Big Four consultancy client frequently relocates employees to major Canadian cities such as Montreal, Toronto, and Vancouver. Visa-related delays are common, often resulting in urgent, last-minute relocation requests—with turnaround times as short as 24 hours. In addition to inbound moves, the programme also supports outbound assignments from Canada to global hubs including Singapore, Australia, the United Kingdom, and various locations across Europe.

With corporate accommodation prices rising in many key markets, maintaining budget control while securing high-quality housing became increasingly challenging. Sprout’s consultants required a solution that could deliver reliable, cost-effective housing options quickly and seamlessly, without compromising on quality or employee experience.

 

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The AltoVita Solution

Following a successful three-month pilot, Sprout officially selected AltoVita as its corporate housing provider. Sprout’s travel consultants now have full control over the booking process through AltoVita’s intuitive platform. By entering traveller details directly into the system, consultants benefit from a seamless, end-to-end workflow.

Once a request is submitted, AltoVita’s Customer Success team is automatically alerted. A dedicated expert is assigned to curate a tailored list of accommodation options, ensuring alignment with location, budget, and policy requirements.

"I just love the fact I feel in control of what’s available. If I’m in a rush, I know I can do the booking quickly by myself."

France Thompson, Consultant at Sprout.

Enhanced Efficiency and Seamless Collaboration

Enhanced Efficiency and Seamless Collaboration

One of the key reasons Sprout’s team values AltoVita is the platform’s user-friendly experience. All accommodation options are thoroughly vetted and presented with clear, high-quality visuals—allowing consultants to confidently share listings directly with clients or employees for review, all within the platform.

 AltoVita’s platform is also backed by a responsive team of experts, ensuring every query is handled promptly and professionally. The streamlined interface significantly reduces the time spent per booking—from an average of 201 minutes down to less than an hour.

"I love the whole platform. The technology is beautiful, it’s really simple to use, it’s very clear."

France Thompson, Consultant at Sprout.

Preferred Suppliers or AltoVita's Global Inventory

Sprout benefits from AltoVita’s global inventory of 7 million units, ranging from extended stay options—such as serviced apartments and vacation homes— to hotel rooms. AltoVita has also onboarded Sprout’s preferred suppliers, ensuring continuity, cost savings, and supply chain efficiency.

In key locations like Vancouver, Sprout can meet VIP preferences—such as stays with trusted providers like Level—while maintaining full visibility through AltoVita’s Reporting Dashboard, AltoInsights, which offers real-time insights into spend, bookings, and performance.

Preferred Suppliers or AltoVitas Global Inventory

"The quality is always great, no matter what. I can see whatever you put your hands on, all the units, it’s quality!”

France Thompson, Consultant at Sprout.

Proactive Solutions in Times of Crisis-2

A Modern Approach to Corporate Accommodation

Sprout's adoption of AltoVita's platform has transformed its relocation services, enabling faster, more efficient bookings and enhancing the overall experience for both consultants and assignees. By integrating technology with personalized support, Sprout has streamlined its processes, reduced booking times, and maintained high-quality accommodations, ensuring successful relocations worldwide.

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