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Empowering Delightful Guest Experience

It's not just a roof over your head. AltoStay makes it a home, anywhere in the world!

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Everything a business traveller needs, one tap away

AltoStay is AltoVita's guest experience web and mobile app, built to empower business travellers with everything they need, before, during and after their stay. AltoStay is your one-stop app for booking details, neighbourhood insights, and 24/7 support. Designed with user feedback and infused with AI, AltoStay ensures travellers are supported every step of the way, while reducing operational load for mobility and business travel managers. 

Your travel companion, from booking to checkout

Exclusively available to AltoVita clients, AltoStay is designed to empower a seamless guest experience from booking to check-out. Accessible via web or mobile, with guaranteed offline use, it offers secure Single Sign-On (SSO) or email login. Throughout their stay, employees can check details, manage preferences, access 24/7 support, and even book future trips. It’s their personal travel companion in their pocket, making corporate stays easier, smarter, and more enjoyable.

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Why customers love AltoVita

Here is why corporates have opted for AltoVita to manage
their corporate accommodation

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Trusted & Approved By

Wayfair logo
Delivery Hero logo
hewlett packard enterprise logo
Benivo Logo
Advantage Travel Partnership Logo
PFH Logo
NEI Logo
Redac Strattons logo
Graebel Logo

Key Features of AltoStay

 

Accessible Anywhere - App & Web

AltoStay is available both as a native web version and a downloadable app that works both online and offline. No need to download: guests can access AltoStay instantly from any browser, anywhere. 

Real-Time Booking Details

View property info, check-in instructions, wi-fi details, parking info, and support contacts instantly. 

Personalised Local Insights

AI-powered recommendations tailored to guest interests, such as restaurants, pharmacies, or grocery stores and much more, based on the accommodation's location. 

On-Demand Services

Request airport transfers, welcome baskets, grocery delivery and more with just a few taps. 

24/7 Global Support

Connect with a real human via live chat, WhatsApp, phone, or email, or self-serve for quick answers. 

Smart Alerts & Feedback Collection

Guests receive proactive notifications and can share their feedback on the app to enhance service offering and app experience. 

Neighbourhood Essentials

Locate nearby ATMs, public transport, post offices, gyms and more, fast and curated. 

Our Awards & Certifications

UK Prop Tech Award 2023
EMMAS 2023 EMEA
EMMAS 2023 AMERICAS
SAA 2022
SAA 2023
AIA 2023
NEI
WHR Global 2024
EMMAS APAC 2024
EMMAS EMEA 2024
EMMAS APAC 2024
EMMAS EMEA 2025
ISO

Benefits of AltoStay

AltoVita guests get all essential information in-app, reducing repetitive queries to mobility and travel teams.

Ensures your travellers are informed, supported, and cared for, wherever in the world they are. 

Better arrival experiences and smoother stays lead to fewer complaints, better feedback and higher trust.

Visibility into guest engagement, support requests, and feedback to make informed decisions. 

The app helps control extensions, display approved services only, and restrict options based on company policy, supporting your governance needs. 

Interests entered during onboarding allow for tailored neighbourhood recommendations, offering guests a "local" feel without manual effort from your side. 

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Start managing your company’s accommodation needs the right way

FAQs

Yes, with AltoVita, you can rest assure that the whole booking process is 100% secure and confidential. 

We work with fortune 500 companies across the globe, so we know first hand how important security is. As a matter of fact, we have been certified with the ISO270001 that specifies the requirements for an information security management system (ISMS).

A corporate accommodation platform is a booking software that provides diversified asset classes to interns all the way to executives, as well as the ability to search for properties by safe and sustainable practices. The platform aims to power the entire accommodation ecosystem – be it business travel or global mobility – with combined data-driven scalable technology that comes with flexibility and enriched content. 

At AltoVita, we provide a comprehensive range of customer services to ensure a seamless experience for both our clients and their employees:

  • Curated Guest Services: We personalize each guest's stay by ensuring they receive the amenities and services they desire, creating a comfortable and tailored experience.

  • Accommodation and Relocation Program Setup: We assist our clients in setting up and managing their corporate accommodation and relocation programs, ensuring a smooth process from start to finish.

  • Accommodation Sourcing: We help our clients find the ideal accommodation for their employees, matching their unique needs with the best available options.

  • 24/7 Emergency Hotline: Our dedicated emergency support line addresses any corporate travel risks or issues that may arise during a guest's stay, ensuring their safety and peace of mind.

  • Proactive Customer Success Planning: We provide ongoing support with a proactive customer success plan, helping AltoVita administrators maximize the platform’s capabilities and improve their overall experience.

  • Monthly Product Updates: Stay ahead of the curve with regular product updates and new feature releases, ensuring the AltoVita platform remains cutting-edge and our customers are always in the know.

 

At AltoVita, we hold our hospitality partners to the highest standards to ensure the safety and comfort of all guests. Every property undergoes a rigorous 4-tier quality control process:

  1. Supplier Vetting: We carefully evaluate all accommodation providers to ensure they meet our strict criteria for quality and professionalism.

  2. Property Vetting: Each property is individually assessed to ensure it meets our standards for safety, comfort, and amenities.

  3. Pre-Arrival Inspection: Before guests arrive, properties are inspected to verify that they are in top condition, ensuring a seamless and enjoyable experience.

  4. Continuous Performance Review: We regularly monitor and review property performance, gathering feedback from guests and conducting ongoing assessments to maintain high standards.

In partnership with the leading property care and operations platform Breezeway, we further standardise safety and security protocols across all property types, ensuring consistent quality and peace of mind for every guest.