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Supporting HPE's Emergency Relocations in Kazakhstan Through A Strategic Partnership

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By the Numbers

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About Our Client

Hewlett Packard Enterprise (HPE) is a leading global provider of enterprise-level technology infrastructure, cloud services, and IT solutions. With offices across North America, EMEA, APAC, and other regions, HPE employs over 60,000 people worldwide, delivering technology solutions and support at a global scale.

Overview of Partnership

Since the beginning of our partnership, AltoVita has supported HPE across a wide spectrum of relocation scenarios, ranging from emergency crisis response moves (including Ukraine and Kazakhstan) to large-scale intern group programmes (such as Pune, India). 

Key results include:

  • Global Reach & Operational Excellence: Supported moves in 95 locations across 34 countries in EMEA, APAC and North America, covering a variety of cases, from intern group moves to emergency family relocations. 
  • Cost Optimisation: Achieved 9% cost savings through negotiated partner rates and strategic sourcing, with a global average daily rate of $91.
  • High Conversion: Delivered a strong conversion rate of 80%, reflecting the accuracy of our curated recommendations and streamlined booking workflows.
  • Operational Volume: Successfully completed over 1,600 bookings and a total of approximately 21,000 room nights, ensuring consistent employee satisfaction (94% CSAT Score) across a wide range of scenarios.
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The Challenge

When HPE initiated an urgent relocation to Kazakhstan, AltoVita was engaged to deliver rapid, compliant, and cost-effective temporary housing support under exceptionally challenging conditions. The situation was time-sensitive, with relocations imminent and significant constraints on both availability and budget.

Key Challenges:

  • Severely limited accommodation supply in Almaty, restricting viable options

  • Highly time-sensitive relocations, requiring immediate sourcing and booking

  • Mono budget structure applied to all employees, regardless of family size, adding pressure to secure suitable yet cost-compliant housing

 

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The AltoVita Solution

Enter AltoVita—a technology-enabled, globally scalable accommodation platform built to streamline accommodation management and support rapid mobility operations even in the most constrained markets.

AltoVita immediately activated its deep market intelligence and regional expertise to source viable, budget-aligned housing options in Almaty. Within just three days, our team identified, vetted, and contracted five new accommodation providers, significantly expanding local supply in a market where suitable options were extremely limited.

Through rapid mobilisation, strategic sourcing, and strong local engagement, AltoVita ensured a compliant housing experience for employees and their families. This included securing co-living solutions that met all budget, duty-of-care, and operational requirements.

Partner Education on Duty of Care Compliance

Recognising the importance of risk management in a crisis environment, AltoVita conducted a targeted vendor education initiative to ensure every newly onboarded supplier met the standards required under our 4-Tier Quality Control process. This proactive approach guaranteed alignment with HPE’s global safety, security, and service expectations from day one.

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Cultural Agility & Community Support

In a market where cultural nuances could easily slow or complicate collaboration, AltoVita employed creative and culturally aware communication strategies to bridge gaps, build trust, and accelerate supplier readiness. This adaptability was essential in gaining swift cooperation and maintaining the pace needed to support urgent relocations.

Beyond stabilizing housing supply, AltoVita extended support to employees and families by organising community events designed to ease the transition and foster a sense of belonging in their new environment—further strengthening the overall relocation experience.

“HPE's partnership with AltoVita has been a game-changer in our global mobility programmes. With their flexible and customisable platform, we were able to provide exceptional relocation solutions to our employees, even with strict rules and shared accommodations for large numbers of interns. The timelines for these challenging projects are typically pretty short, but AltoVita's self-booking capability for the interns via a dedicated landing page makes the process seamless. The lessons learned and innovations introduced through this partnership have been invaluable to our business and other clients, improving our cost management and boosting employee job satisfaction and retention rates. AltoVita's commitment to care and support for employees during relocations is a powerful demonstration of the value of this partnership.”

Kerwin Guillermo, Global Head of HR Compliance Enablement, HPE

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A Strategic Partnership

Our long-standing partnership with HPE, together with their RMC, Sirva, has been instrumental in shaping AltoVita’s product evolution. Through continuous co-design, feedback loops, and shared operational goals, we have delivered meaningful efficiencies for both the client and the RMC ecosystem.

  • HPE as a Co-Designer of AltoCurate: HPE has contributed directly through joint design-thinking sessions, prototype reviews, and focus groups, shaping AltoCurate’s AI-powered accommodation management flow to deliver fast, personalised, and duty-of-care-compliant recommendations.

  • Operational Efficiencies & Enhanced Experience for RMC: AltoCurate automation has reduced booking turnaround times, improved compliance, and allowed Sirva consultants to access vetted, curated options instantly, streamlining workflows and strengthening data visibility across both organisations.

  • Upcoming Innovation: HPE will soon adopt AltoStay, our mobile-first guest experience app, providing trip and accommodation details, extension requests and 24/7 support to further enhance the end-to-end relocation experience.

Want to hear more about our partnership with HPE? Watch the full session from our 2025 Smart, Safe & Sustainable Summit!

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