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Congratulations to the Winners of The Altos London Awards!

Meet the winners of The Altos London 2023 Awards, which took place on December 5 at Landing Forty Two in London.  

The ceremony honoured hospitality operators and software providers of corporate accommodation, and topped off an afternoon of thought leadership and industry expertise, across panel debates that took the pulse of the corporate accommodation landscape across Europe, the Middle East and Africa. 

The Altos recognises excellence and innovation in the corporate accommodation and hospitality industry, and more than 60 entries covering categories ranging from technology and DEI  to interior design and sustainability were received.

With a mission to showcase the best in the business, it has become a prestigious platform for acknowledging outstanding achievement

Meet the Winners

Best Interior Design

Viridian Apartments


Highly commended: Prague Days

Most Innovative Use of Technology 

Charles Hope Apartments 

Charles Hope

Highly commended: City Break Apartments

Excellence in Safety & Security 

Jacob Street Partners

Jacob Street

Highly commended: Skyside International

Best Sustainability Initiative 

STAY Camden

Highly commended: Beyond Apartments and Aparthotels

Best Diversity, Equity & Inclusion Initiative


Highly commended: Prague Days

Best Hospitality Operator (Europe)

The Residence

The Residence

Highly commended: Viridian Apartments

Best Hospitality Operator (Middle East & Africa) 

Dream Inn Dubai

Special Award - Customer Success Champion

Hybrid Resi

Hybrid Resi

Rising Star

The Rising Star award, which acknowledges individuals who have made significant contributions to the sector's growth and development and who have demonstrated their legacy and durability of their achievements, went to Kirsty Dunbar, Property & Compliance Manager, Viridian Apartments. 


About the winners

Viridian Apartments won the "Best Interior Design" award for its work with interior designer Hubbl, with judges highlighting “bright, airy and restful spaces” of its properties, as well as retaining links to its past, following its rebrand from Flying Butler to Viridian Apartments.

Charles Hope Apartments won the "Most Innovative Use of Technology" award because of a series of initiatives, from its ‘How to’ videos and QR codes to contactless technology and other platforms. It had truly mapped the customer journey, judges said, and was a great example of how listening to guests drives the right innovation decisions. “Charles Hope has successfully challenged the status quo of what happens once a guest checks-in,” they added.

Jacob Street Partners won the "Excellence in Safety & Security" award for its suite of insurance products for the global workforce, and its risk avoidance and claims reduction strategy, which were hailed as “very valuable for the industry” by the judges.

STAY Camden (and its designated Green Team) was honoured with the “Best Sustainability Initiative” awards, with judges impressed by its robust reporting, ECOSmart Certified Plus rating from Greengage, and demonstration of a well-thought out and coherent approach to sustainability.

Heliodoor was awarded the “Best Diversity, Equity & Inclusion Initiative” award for its company’s focus on both the employment of individuals, who face challenges with a traditional work environment, as well meeting various accessibility needs of guests. Judges said the entry was an ”inspiring read”.

The Residence  won the "Best Hospitality Operator — Europe " award because it had really looked at the guest experience on multiple levels, and judges singled out its partnership with Gibbs Training, which covers mental health, stress relief and personal training, as well as this operator’s impressive sustainability initiatives.

Dream Inn Dubai received the "Best Hospitality Operator — Middle East & Africa” accolade because it had demonstrated a strong commitment to providing an excellent guest experience, and showed market dominance, growth, and employee recognition.

Kirsty Dunbar, Property & Compliance Manager, Viridian Apartments, was named "Rising Star" in a public vote. Dependable, efficient, a true 'starter-finisher’, pays meticulous attention to detail   these are just some of the descriptions bestowed on Kirsty by her company. Kirsty has risen up the ranks quickly at Viridian, and now looks after documentation management, risk assessment, and cost control across a portfolio of 500 apartments.

See here for the full nominee list. 

The awards ceremony topped off an afternoon of thought leadership and industry expertise, across panel debates that took the pulse of the corporate accommodation landscape across the EMEA region.

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